Terms & Privacy

Collection, Processing, and Utilization of Personal Data

Protecting your data is very important to us. You are not required to provide any personal data to visit our online shop. We only store anonymized access data that is not connected to personal data, i.e., the name of your internet provider, the page which you are using to access our website, or the name of the requested file. Cookies can be used for data collection, however data is exclusively acquired and stored anonymously and with a pseudonym, and cannot be traced back to you.

We only collect personal data when you place an order, open a customer account, or voluntarily provide it when registering for our newsletter. The collected data is exclusively used for the conclusion of the contract. After the contract has been concluded, access to your data is blocked, and it is deleted in accordance with the fiscal and trade regulations, unless you have specifically consented to the additional usage of the data. If you register for our monthly newsletter with your email address, we will use your email address for advertising purposes until you unsubscribe.

Right to Information & Right to Object

You can receive information about your data that we have saved at any time without needing to state reasons for your request. You may block the access to, correct, or have your data that we have collected deleted at any time. You may notify us of the cancellation of the given consent to data collection and utilization without needing to state reasons for your request. Please contact info@kleiner-rosengarten.com.

(1) We collect personal data when orders are placed and customer accounts are opened for the implementation of purchase contracts (initiation, conclusion, processing, warranties, and reverse transactions), for our services, technical administration, our own marketing purposes, and to assure correspondence between you and ourselves. Personal data includes: name, contact information, payment details, email address, and telephone number. Generally, we can disclose your data to several companies if this is required for the processing of our contractual relationship. This especially applies in the following cases:

  • a) Data is forwarded to the shipping company we have contracted for delivery purposes. Disclosed data only includes data that is required for the shipping of the merchandise.
  • b) If payment services are utilized for the payment process (i.e., Paypal, Visa, Mastercard, etc.), your data will be disclosed to the payment intermediaries. The same applies in regards to banks in charge of the payments.
  • c) In the case of payment issues, a claim can be assigned to a debt collection company. Moreover, information can be sent to credit agencies.

The disclosed data can only be used by the service providers for their disclosure purpose.

(2) Moreover, your personal data will not be disclosed to third parties, unless we are legally obligated, or you grant us the according consent prior to disclosure.

(3) Personal data that you disclose to us for the processing of placed orders can be stored up to 10 years due to fiscal and trade reasons.

(4) The provider will not use the customer’s information for advertising, market research, or opinion polls without the consent of the customer.

Newsletter

If you wish to receive our newsletter, you must list your email address. Before you are sent the newsletter, you must explicitly confirm that we should activate the newsletter service for you using the so-called double opt-in process. Subsequently, you will receive a confirmation and authorization mail in which we request you to confirm to us that you would like to receive our newsletter by clicking on the provided link. You can cancel your newsletter subscription at any time. A link for cancellation is provided in every newsletter. Your email address will exclusively be used by us, and will not be disclosed to third parties.

Limitation of Liability

This website was created with utmost care. Nonetheless, the provider of this website does not assume liability for the correctness, completeness, or the up-to-date status the provided content and information is. When using the contents of this website, you do so at your own risk. Using this website does not create any type of contractual relationship between the user and the provider.

Links

This website contains links to other pages (external links). Liability applies to the according providers of those websites. When the external links were created on our website, no legal violations were evident. The provider has no influence over the present and future design of linked websites. Constant assessment of the external links is unreasonable for the provider if there are no certain indications of legal violations. Should legal violations become known, the according external links will be deleted immediately.

Copyright / Ancillary Copyright

German copyright and ancillary copyright apply to the content published on this website by the provider. Anything that is not authorized by the Germany copyright and ancillary copyright must receive written consent from the provider or according copyright holder before being used. This especially applies to duplication, revision, translation, storage, processing, or the reproduction of content in databases or other electronic media and systems. Content and rights of third parties should be marked accordingly. Unauthorized copying of website content or of the entire website is not permitted, and is liable to prosecution.

This website may not be depicted in Frames or iFrames by third parties without written consent.

Protection of Data

When visiting this website, access data can be stored. This data, i.e., the time, date, and visited website, does not qualify as personal data, and is anonymized. It is stored for statistical purposes. Disclosure of this data to third parties for commercial or non-commercial purposes will not take place.

Your personal data is safe with us. We use the latest, industrial standard encryption on all your data, and it is then transferred to us.

We hereby explicitly emphasize that internet data transfer (i.e., email correspondence) still is susceptible to security vulnerabilities, and cannot completely be protected from third party access.

The utilization of the contact information on the imprint page for commercial advertising is explicitly not permitted unless the provider has given his written consent in advance, or a business relationship already exists. The provider and all persons named on this website hereby object to any commercial utilization and disclosure of their data.

Cookies

"Cookies" are small units of data that are stored on the hard drive of the web user. We use cookies in order to be able to provide our users with a better service.

Cookies make our website more user-friendly, because they enable us to save special information about the preferences of the user. Utilizing cookies is standard in the industry, and most large websites use them to provide the user with useful functions.

Cookies do not personally identify the user, but the computer of the user. Most browsers are programmed to accept cookies. If you would like to change this, you can deactivate the cookies in your browser. However, please note that you will then no longer be able to use the complete functionality of our website on kleiner-rosengarten.com.

Managing Cookies

We use strictly necessary and functional cookies to enable you to move around the site and to provide basic features. Tracking and performance cookies are used to provide a better overall user experience. Below are the type of cookies present on our website:

1. Strictly necessary cookies

Some cookies are strictly necessary in enabling you to move around this website and use its most basic features. Without these cookies, for example, you would not be able to login to secure area or keep track of your online shopping cart.

Strictly necessary cookies can't be disabled.

2.Tracking and other optional cookies

We use performance and tracking cookies internally to enable us to provide you with a better user experience. Information supplied by these cookies helps us understand how our visitors behave on this website, track unique visitors or time spent on the site, and on different web pages so that we can improve how we present content to you. Please note, this does not disable Google Analytics cookies. See below for more information on how to disable Google Analytics cookies.

Yes

Google Analytics

This website uses Google Analytics, which is a web analysis service of Google Inc. (“Google”). Google Analytics utilizes so-called “cookies”, text files, which are stored in your computer. These files allow an analysis of your usage of the website to be carried out. The information created by the cookie during your utilization of this website is generally transmitted to a Google server in the USA, and stored there.

If an IP anonymizer is activated on this website, your IP address will be shortened by Google within the member states of the European Union, or in other contracted member states of the treaty of the European Economic Area. The IP address will only be sent to a Google server in the USA, and shortened in exceptional cases. Google will use this information on behalf of the provider of this website to assess your usage of the website in order to create reports about the website activities, and in order to provide further services for the website provider that correlate with the usage of the website and the internet. The IP address transmitted by your browser in the context of Google Analytics will not be combined with other Google data.

You can prevent the storage of cookies by changing the according browser software settings. However, please note that you may not be able to use all functions of this website in their entirety. Moreover, you can also prevent Google from collecting and processing the data created by the cookie and your usage of the website (including your IP address) by downloading and installing the following plug-in for your browser: http://tools.google.com/dlpage/gaoptout?hl=en